Terms & Conditions
Order placing and shipping policy
You can place your order by selecting item online and adding to cart, once we receive your order our customer executive will contact you after checking current stock and send you proforma invoice against your order. PLEASE NOTE : Your order will be considered as confirmed only against your advance payment, otherwise order will not treated as confirmed. Once you make payment we put your order in process. After completion of order we dispatch your order as per discussion by you and that takes normal transit time 2-10 days according to your distance, location and geographical status.
Duration to Processing of order
Once we confirm your order usually it takes 5-7 days to process customisation on your order, this time may differ according to availability of ready stock, customisation required and its process, and session rush timing or other natural un-controllable circumstances. Kindly discuss itemwise process time with our customer executive before placing order.
Policy for Return of Order
Newyeardiaries.in makes its best possible effort to provide you an excellent online shopping experience. If you are still left wanting on account of any issue, we are there to help you out in whichever way we can. Yet, we do not provide the alternative to cancel or return orders as we produce personalized printed products that are customized to your requirement.
Please get in touch with us at 9311135190 or send an email at support@newyeardiaries.in for any further queries.
- We do not guarantee the color of the uploaded/attached pictures / designs as the process includes heat transfer of the images where some loss of color is always applicable.
- We do not guarantee the exact color of engraving / printing on any product as the color of finished product might appear different.
- We ship your material with 3 ways – Air | Train | Road Lorry service. Normally with road lorry service takes 5-10 working days to reach to destination.
Policy for Cancellation/Refund
We endeavor to deliver your order to you at the earliest. We deals in customized products so cancellation/refund is not possible after placing an order. If the order cannot be processed due to any unavoidable circumstances, we will inform you asap.
Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. if these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.
If damages during shipping
We pack your ordered goods with very good packing material and send for shipping company or transporter, our control/gaurantee ceases once we handover goods to them. we cannot gaurantee any kind of damage, theft, opened or damaged boxes, defect due to mishandeling or carelessness done by them. If there is any complaints regarding this you have to complaint directly to the shipping company, you can claim compensation for that from shipping company only.
DISPUTES
Any dispute relating in any way to your visit to newyeardiaries.in or purchase through newyeardiaries.in will be settled in jurisdiction of Delhi courts only except that, to the extent you have in any manner violated or threatened to violate newyeardiaries.in’s intellectual property rights. newyeardiaries.in may seek injunctive or other appropriate relief in any state and any court throughout India and you consent to exclusive jurisdiction and venue in such courts.
The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
newyeardiaries.in is a VeriSign secure website which uses latest technology in association with many Indian Banks and most trusted, world known Payment Gateway for secure payment.
Company has a massive and loyal customer base, with more than 60,000 registered users at last count, and repeat orders of 50 percent.
Recently company has launched corporate gifts, promotional gifts, diwali gifts, new year gifts, Diaries, Gifts, on portal and planning to diversify in other products as well.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
This site is provided by newyeardiaries.in on an “as is” and “as available” basis. newyeardiaries.in makes no representations or warranties of any kind express or implied, as to the operation of this site or the information, content, materials, or products included on this site.
You expressly agree that your use of this site is at your sole risk. to the full extent permissible by applicable law, newyeardiaries.in disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. newyeardiaries.in does not warranty that this site, its servers, or e-mail sent from newyeardiaries.in are free of viruses or other harmful components. newyeardiaries.in will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
